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CANNECT

Timeline: September - December 2022

Tools: Figma, Miro, Google Slides & Adobe Illustrator 

Group Members: Joey Zhang, Maida Majeed, Anna Koehler, Bhumi Patel & Muhammad Arshyan Tayyab

Background

For my course GBDA 301: Global Digital Project 1, it was based on the RSA design brief. My group decided to select the topic Signaling Change, where we chose to tackle this issue because we believe that transportation systems need to be simpler and easier, especially when it’s heavily relied on by everybody. With so many different transportation systems constructed, it’s important that individuals can easily connect to these transit lines in order to travel to any destination they want in an easy, cost-efficient, and timely manner. 

 

For this project, I worked on many parts; some of these parts include research, design, and putting together the big idea summary document. In terms of design, for the prototype I worked on the user profile pages. Please view the prototype down below under solutions.

Identifying the Problem

The major issue when it came to using public transportation was the lack of connectivity between the different transit options available as well as getting lost. The second problem was safety. Since the participants of our research were university students, many of them mentioned the safety of themselves and their peers was a priority when traveling. Another problem was language barriers. Some mentioned that having to purchase tickets or loading a minimum of $10 into a transit card to use transportation has been frustrating. Some students who have moved to Canada and have little knowledge of communicating in English have found it difficult to navigate through the systems and applications.

User Flow

Our team decided to sit together to first compare and contrast the other transit applications and write out the key features we like into the sticky notes. We then created sticky notes depending on our solutions and further developed the next steps and other features that may be presented in the same page. The user flow helped us identify all the features we needed to ensure the success of our solution no matter how big or small. 

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Some of the sticky notes and arrows helped us with organization such as:

  • Orange: identify premium features.

  • Light green: login and sign up. 

  • Arrows: pointed in the direction as to where each button or page would link too

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Design Process

During our design process, our group met in person for our meetings. During these meetings we would talk about the prototype layout, designs, and branding. Below you will see some low-fidelity sketches/mockups our of brainstorming. The image following that are some assets that are for our branding. Overall, we wanted to create a user-friendly prototype having the key features we discussed while maintaining to out mission and brand. 

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Low-fidelity Sketches/Mockups

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Branding Guidlines

Solution

Our solution is a mobile prototype that is available for anyone with a smartphone device. The features of our app would include better connectivity of transit systems through partnered transit options such as Uber, TTC, GOtransit, and many more. This would ease the transition between transit systems for our audience which are immigrants and anyone else who uses transit systems. Another feature that was added was being able to share your live location and routes with family members or friends, for safety and comfort purposes. It will also include an all-in-one wallet that stores your credit, debit, and transit cards, allowing our users to reload and purchase tickets for your entire transportation journey in one place. Users can also access the live times, routes, and prices, without having to switch between multiple applications and websites. One of the main features is that our app would be offered in many languages to meet the needs of immigrants in large diverse cities. English is not everyone's first language and we want to be able to help those who don’t speak it by simplifying their traveling journey.

Prototype

Click the image below to view our prototype

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